How it works?

Introduction

elRespondo will learn in just a few minutes how to reply to your customers based on:

• Your previous responses to customer emails
• The content of your website
• FAQs and lists of questions and answers
• Your tips (promptes)
• Information about your client (API)

Few easy steps

• Register your elRespondo.com account
  

• Connect your mailbox

  Mailbox and other knowledge sources you need: your website, FAQ docs, etc.

• Wait a few hours

  to allow the bot to learn how to respond to customer needs (the AI ​​will be trained using your custom data)

• That is all

  our bot will reply to all your emails automatically, but you will always have the option to reply manually

What next?

• We check your emails every 5 minutes.
• When a new email comes, our AI creates a response and sends it to the customer
• Our bot will do its best, but if a customer responds that they want to talk to a “real human,” we will detect this and let you know to take care of the matter
• To enhance your customer experience, you can provide us with more information about your customer. You can configure the API to send us information such as: order details, delivery date, shipment tracking, etc."